Passionfruit Series Launch — August 14, 2026
Dear Team,
We are excited to announce the the Passionfruit launch on Friday, August 14, 2026.
The series includes:
Passionfruit Green Tea
Passionfruit Green Milk Tea
Both drinks will become permanent menu items and are not seasonal or limited-time offerings.
Required Actions Before Launch
1. Update Recipe Materials
Download the latest versions of:
Fruit Drinks
Other Drinks
The updated files include the new Passionfruit Series recipes. Remove all outdated printed or digital copies from the store and replace them with the latest versions to prevent recipe confusion.
2. Complete Store Verification
Each store must have at least:
One owner complete the online verification
One manager complete the online verification
If the store does not currently have a manager, only the owner is required to complete the verification.
The verification must be completed by Tuesday, August 11, 2026, and includes:
Watching the Passionfruit Series training video
Reviewing the updated recipes
Completing and submitting the online verification quiz
Owner and Manager Verification Quiz:
Training Video:
3. Train All Team Members
Before launch, all team members should be trained on:
How to prepare both drinks correctly
All ice level preparation standards
Available sweetness and customization options
The differences between the two drinks
How to describe and recommend the drinks
How to answer common guest questions
A downloadable team-member quiz will be provided as an optional internal training resource. Stores may use it to test team knowledge, but results do not need to be submitted to or reviewed by Home Office.
Team Member Practice Quiz:
Passionfruit Series Launch & Training Guide:
4. Confirm Menu and Ordering Platform Readiness
Home Office will centrally upload and update the Passionfruit Series on:
POS
Kiosks
Delivery platforms
App/online ordering
Stores do not need to create the menu items themselves. However, owners and managers must verify that the drinks, prices and available options display correctly before launch.
If any menu item or pricing information appears incorrectly, contact your FBC immediately.
5. Update TV Display Menus
Stores using a television-based digital menu display must contact their FBC to receive the updated menu display.
The updated display must be installed before August 14, 2026.
6. Make Sure the Entire Team Is Aware
All team members must know that the Passionfruit Series is available for guests to order.
Managers should review the launch during pre-shift meetings and make sure employees can:
Locate the updated recipes
Prepare both drinks correctly
Explain the difference between the two drinks
Introduce and recommend the drinks to guests
Answer basic customization and product questions
7. Promote the Drinks to Guests
Team members should actively introduce the Passionfruit Series instead of waiting for guests to notice it.
Suggested descriptions:
Passionfruit Green Tea: A bright, tropical and refreshing fruit tea.
Passionfruit Green Milk Tea: A creamy and smooth milk tea with a tropical passionfruit flavor.
Suggested recommendation question:
“Would you like to try our new passionfruit drinks on our menu?”
8. Monitor Passionfruit Jam Usage
Closely monitor passionfruit jam usage during the first two weeks after launch to prepare for the next shipment.
Managers should track:
Daily Passionfruit Series sales
Passionfruit jam usage
Product waste and remakes
Remaining inventory
Estimated reorder date
Use the store’s actual usage and shipment lead time to determine the appropriate quantity for the next order. Do not wait until inventory is nearly depleted before reordering.
Important Dates
Action | Deadline |
Owner and manager verification | August 11, 2026 |
Updated recipes installed | Before August 14, 2026 |
Team-member training completed | Before August 14, 2026 |
TV menu display updated, if applicable | Before August 14, 2026 |
Official launch | August 14, 2026 |
Passionfruit jam monitoring | First two weeks after launch |
For further recipe, training, menu-display or operational questions, please contact your FBC.
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